Tingkatkan Kepuasan Customer Anda dengan Chatbot Omni-channel
Chatbot kian diandalkan untuk mengakomodir kebutuhan sekaligus menjawab pertanyaan customer terkait layanan dan produk. Selain dianggap lebih fleksibel, chatbot sejatinya lebih mudah dibandingkan mengajukan pertanyaan atau komplain melalui telepon. Sebagai sebuah software, chatbot mensimulasikan percakapan antar manusia melalui chat. Namun, ada kalanya customer tidak puas dengan jawaban template yang diberikan oleh chat otomatis. Mengingat ada […]
5 Effective Ways How to Deal with Ransomware
Businesses and government institutions are still vulnerable to ransomware. Many parties look for solutions to fight ransomware year after year in order to avoid damaging business operations. The number of ransomware assaults is steadily increasing every year. According to Purplesec statistics, 121 ransomware attacks were recorded in the first half of 2021, up 64% compared […]
Here’s Why Implementing Endpoint Security in Your Business Is Important
Endpoint security is quickly becoming a protection system that organizations need. This is driven by the rising variety and quantity of devices connected to the business network, which may be exploited by hacker vulnerabilities. Businesses must adopt an endpoint security solution in order to prevent cybercriminals from breaking into company networks. According to SophosLabs research, […]
The Importance of Using Zero Trust Data Management to Protect Your Data and Applications
In the midst of the COVID-19 pandemic that happened over the past two years, the trend of cybersecurity threats in 2021 has shifted, along with a shift in strategy in work patterns. Experts in the field of cybersecurity look into the top eight security concerns and trends. Gartner identifies eight security risk trends for 2021 […]
Linkyfi Marketing Management Features with Ruckus WiFi 6 Technology
WiFi access has now become one of the most main important factors to consider for businesses want to attract new customers. Many public places, including as parks, retail malls, and public transportation, now provide free Wi-Fi to its customers. Businesses, on the other hand, can utilize WiFi to collect customer data and ensure that their […]
Ancaman Eksploitasi Privileged Account Semakin Besar, Begini Cara Mencegahnya
Ancaman serangan siber pada infrastruktur IT di kalangan enterprise dilaporkan semakin meningkat. Kebanyakan serangan tersebut ditargetkan untuk mengambil akses kredensial pada pengguna privileged account. Seperti diketahui, privileged account adalah akun istimewa, diciptakan untuk pengguna yang paling dipercaya dalam mengakses sistem khusus, serta menjaga aset dan informasi paling penting dari perusahaan. Peningkatan serangan siber ini didukung […]
CloudVision WiFi Arista Permudah Manajemen Access Point Bisnis Anda
Proses konfigurasi, pemantauan, hingga pemecahan masalah ketika terjadi kendala pada jaringan dan access point (AP) biasanya butuh proses yang terhitung rumit dan memakan waktu. Untuk mengatasi hal ini, Arista memperkenalkan solusi CloudVision WiFi (CVW) sebagai controller tanpa perlu melakukan manajemen AP satu per satu. Layanan CloudVision WiFi tersedia sebagai container di platform Arista CloudVision untuk memperluas pendekatan arsitektur dengan mengotomatisasi seluruh jaringan di private cloud, public cloud, dan hybrid cloud menggunakan […]
Cegah Kehilangan Data Bisnis di Microsoft 365 dengan Dell Technologies PowerProtect Backup Service
Kehilangan data dan aset penting merupakan mimpi buruk bagi bisnis dan lembaga pemerintahan. Riset yang dirilis Tessian mengungkap proteksi untuk mencegah kehilangan data kerap berujung kegagalan. Terbukti selama dua tahun terakhir, insiden kehilangan data meningkat 47%, termasuk kehilangan data secara tidak disengaja akibat kelalaian karyawanhingga data yang sengaja dihapus oleh mitra bisnis yang kecewa. Selain faktor human error, ancaman serangan malware dan ransomware juga […]
DELL N-SERIES, High Availability SMB Switching Bundle
While applications such as video, unified communications and internal webcasts can boost workforce productivity and collaboration, they also strain the campus network. To combat this with rising end-user expectations for rich multimedia experience, increased mobility and seamless access to cloud services, there is an intensified demand for high bandwidth, low latency traffic support. However, […]
Securing Online Assets : Four Steps to Protect Your Online Business
Businesses of all sizes, across all verticals, generate significant sales online, increasing their risk and exposure from outages and breaches. Unfortunately, malicious actors understand this and target online businesses with this in mind. By and large, their efforts are successful. According to Radware’s 2016 Global Network and Application Security Report, 62% of those attacked suffered downtime […]